Thank you for shopping at ETENWOLF. We stand behind the quality of our automotive products. If you are not entirely satisfied with your purchase, we are here to help.

Returns

Our return policy lasts 90 days. If 90 days have gone by since your purchase delivery, we unfortunately cannot offer you a refund or exchange.

To be eligible for a return, your item must be unused, in the same condition that you received it, and must be in the original packaging with all included accessories and user manuals.

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment (PayPal, credit card, etc.) within a certain amount of days.

Shipping for Returns

如需退货，请联系我们的支持团队 [email protected] 获取正确的退货仓库地址。

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

Warranty & Exchanges

我们仅对因制造问题导致的缺陷或损坏的商品进行更换。所有 ETENWOLF 产品均享有便捷的保修服务。如果您需要将缺陷商品更换为同一型号，请发送电子邮件至 support@etenwolfgroup.com，并提供您的订单详情和缺陷证明（例如照片或短视频）。